Save the date and mark your calendars!!!!
Saturday, December 14th, is the annual Holiday Parade and Christmas Fireworks in Downtown Kingfisher.
Kingfisher in Lights will open Wednesday, November 27th. There are several new displays and interactive lightshows set up for this year. Don’t miss it, plan your family outing to include this year’s Kingfisher in Lights Celebration!!!!!
UPDATE: August 13, 2013
The Due Date for utility bills has been extended to Monday, August 26th. As we were 9 days late in getting bills mailed out, the due date has been extended 11 days. Although the statement cards mailed indicate a “due by the 15th” this information is pre-printed on the cards.
Automatic Drafts (ACH) will not be processed until August 21st. We can remove your account from ACH for the month of August if that is convenient to you.
Due to the reading errors, we are committed to working out flexible payment plans with any customers who have been burdened.
Late fees will be waived for customers not able to meet the due date because of high bills due to the reading errors
We encourage customers with questions or concerns to visit City Hall so that we can personally review your account with you.
After visiting with numerous customers, we have grave concerns that some customer accounts may have been misread for longer than the two month period we originally observed.
Again, we apologize for any and all inconveniences this has caused.
August 09, 2013
City Utility Bills will be mailed out today, August 9th. As the statements are 9 days late getting sent out, the normal due date of the 15th will be suspended until Monday, August 26th. I apologize for any inconveniences and hardships that this may cause.
The City has contracted meter reading services at $0.73 per meter with Burrell Inc since March of 2007 with minimal issues or problems. Early this Spring, Burrell informed the City that they were downsizing the number of accounts they had due to high turnover in employees. The company owner did a majority of the work, providing services for Kingfisher, Guthrie and Oklahoma Natural Gas. All of the 4800 Kingfisher meters are divided into twenty books, allowing for the reading of one book per day, and all books including rereads due back to the billing director by the 20th of each month, in order to input readings and process bills to be mailed on the last day of the month. Burrell ran late in May and June turning books in, and was very behind on July 20th.
Mr. Burrell had several misfortunate personal events happen to him in May and June. His home was damaged by the Moore tornados, he was going through a divorce, and had some medical issues that had him intermittently hospitalized. While none of these excuses justify the lack of notification to the City of the need for assistance, they are what they are, and the reason that he fell behind in providing the services to Kingfisher. From March 2007 to this point in time, there have been no major issues with their performance and quality.
The City spot checks various readings for accuracies, and noted an increasing amount in May and June, and significant errors in July. At this point, the City performed an audit of account readings, and suspected that some accounts may have been estimated instead of actually being read. At this point, City crews from the Electric, Water, and Parks Departments began to reread every meter in the City. Significant discrepancies were observed, causing our personnel to reread many of the meters that they just read to verify accuracy. It took our crews slightly more than 2 weeks to get every meter read, and many double checked. The billing department has kicked into high gear to get bills ready to mail in four days instead of the normal 8-10 days.
The unfortunate circumstances of this situation are resulting in some customers being under read or under estimated for the past few months causing a higher bill than normal. Some customers were over read or over estimated and have a much lower bill than expected. Also, since the City crews read the meters two weeks after normal reading time, many customers have a billing cycle longer than the normal four week billing cycle.
The City is preparing to solicit bids for contracted meter reading for an alternate service provider, but with only 4800 meters, it may not be a big enough account to attract other service providers, plus they will need to learn the routes. After the incident in July, I enacted several oversight changes to our current agreement with the contracted meter reader. If our current contracted reader is not on schedule by Monday August 12, his contract will be terminated and temporary personnel will be brought in to read meters under the supervision of Electric and Water Department Personnel. An option of quarterly billing is also being considered. The City is also reviewing options for fully automated meters that would eliminate the need for meter reading. Although this cost could exceed $2 million, it would enhance services for the customer and save time and energy during outages and repairs.
Please do not vent your frustrations on City employees, it is not their fault, and it is their due diligence, commitment and dedication that identified this problem before it continued any longer or got any worse. The City employees have been working very hard getting meters read and bills compiled while trying to keep up with their normal duties and services provided. Please direct any concerns or frustrations to the City Manager who will be more than happy to personally visit with you at your convenience.
For our customers who will receive bills higher than expected, the City is committed to working with you to either grant an extension or set up a payment plan. We truly apologize for this inconvenience and for any hardships that this might cause. My utility bill at my home was nearly 150% higher than my previous monthly averages. However, this is not the norm for all customers.
The City of Kingfisher is currently accepting applications for the following two vacancies:
The City of Kingfisher is accepting applications for a firefighter position. Candidates should have knowledge of modern firefighting techniques, equipment management, and first responder practices. Applicants must have Basic EMT license. Preferred applicant will have both Fire Fighting I and AEMT Certifications. Candidates will be required to pass a written examination, physical agility/ability test and pension physical.
The City of Kingfisher is accepting applications for the position of Fire Chief. The Fire Chief reports directly to the City Manager and supervises 15 personnel plus volunteers in a combined Fire/EMS department with a budget in excess of $1,300,000. Candidate should have a minimum of a high school education (college preferred), at least three years (five years preferred) of progressively responsible fire administration or command experience to include management practices, emergency medical care operations, budgeting and cost controls, and organizational structure. Candidate must meet requirements for Oklahoma Firefighter Pension and pass post-offer drug screening. Salary is dependent upon qualifications, experience and education. Submit cover letter, resume and professional references along with application, by Friday, December 6, 2013, to the City Manager, 301 N. Main St., Kingfisher, OK 73750
Applications are available at City Hall, 301 N . Main St., Kingfisher, OK 73750 (405)375-3705
The City of Kingfisher is an Equal Opportunity Employer.
We would like to thank all of customers for their assistance and patience during the transition of sanitation services. We are looking forward to the long-term benefits of the partnership between the City and Oklahoma Environmental Management Authority.
• City crews will complete the last round of residential waste collection on Friday, March 1st.
• There will be no trash collection on Monday March 4th or Tuesday March 5th.
• Beginning Wednesday, March 6th, OEMA will begin to service residential collections. All residential sanitation will be collected every Wednesday. Residents are asked to have their poly-carts out by 7:00am for collection. Residential collections will be picked up once a week on Wednesday, beginning March 6th.
•There is no change in collection location. After lengthy research, assessment, and review, in consultation with OEMA, there will be no change in points of collection. We are asking residents to place the polycart for collection where they have currently been placing their solid waste. The City and OEMA agree that this will facilitate a smooth transition. Customers who have been placing their waste curbside shall continue to do so. Customers who have had alley service will continue to have alley service. In the event that change is needed, we will address those by specific area as the need arises. We apologize for conflicting information that might have been given earlier in the week. Due to the weather, this decision was not reached until late Wednesday afternoon.
• The location where the cart set crew placed your polycart may not be the designated collection spot. The crews delivered the carts to each residential customer in manner convenient to the crew and conducive to the resident.
• Residents with a permanent or short-term injury, ailment, or disability that are unable to maneuver their cart to collection point are asked to verify their address and contact information with City hall by phone call, email, or personal visit. OEMA representatives will come and get the cart from house side, empty the cart, and return it.
• We are encouraging residents to try the single cart out for a few weeks before requesting an additional cart. The capacity of the cart is more than meets the eye. In the event that your waste exceeds cart capacity, please put bags near the cart on collection day. Additional carts will be an additional fee, for increased volume of collection.
• If we failed to deliver a cart to your residence, please contact City Hall.
• If we accidentally miss your residence for collection, please call City Hall and we will get it resolved. Although we do not foresee intentional missed stops, as we transition, we do anticipate some wrinkles to iron out.
• If you have a large item, brush or limbs that will not fit in your cart, please contact City Hall so that we can schedule a collection for it.
• Downtown businesses will share containers located in the alleys behind Main Street.
• Commercial entities who have any questions on the size of container or frequency of collections, please contact City Hall.
• Smaller commercial entities may choose polycarts instead of a small dumpster.
• A dumpster locking mechanism is available for commercial containers for a fee of $2.50 per month to prevent unwanted access to your container. Businesses can put their own lock on the mechanism. The lifting hydraulics of the collection truck will empty the dumpster without interfering with your lock. Commercial customers desiring a locking mechanism on their container are asked to please contact City Hall.
• The City Convenience Center will remain open for customers to bring solid wastes to, located north of town, east of Airport Road.
The City is working on developing a new website, and your input is valued. What can we provide on our website to make it better for you and the community? Please let us know, and if you have any good pictures of the community and would like them to be used on the site, we gladly welcome the opportunity to show off your work.
Please submit your comments by selecting the “contact us” link under the “City Goverment” tab.
We are looking at updating the site to promote, market and showcase the community of Kingfisher in conjunction with the Chamber of Commerce. We realize that our site has gotten outdated and we are looking to have a website that reflects the modern and progressive community that we have while promoting our rich history and culture.
Thank you to all of the event coordinators, volunteers, and area residents who made the KOCO Helping Hands Tour such a wonderful success for the community. Although the list of individual names to thank would exceed the space allowed, all efforts were greatly appreciated. Channel 5 personell were quite complimentary of the community and genuinely impressed with Kingfisher.
The City of Kingfisher is proud to announce the newest addition to our fleet, a CNG powered service truck for the Water Department. We are excited to use CNG fuel to provide quality services to our valued customers. We anticipate using more CNG vehicles as we replace our vehicle fleet.
The northeastern skyline in the City of Kingfisher has changed a little lately with the addition of our new 250,000 gallon water tower. We’ve watched it go up piece by piece and the last couple of weeks have been busy with cleaning, flushing and testing. As of last week the new tower is full and in use.